Privacy Policy.

Who we are

Mega Tech is an appliance repair business operating from Building No. 24, Near Bank Al Habib, Temple Road, Abid Market, Lahore Mozang, Punjab, Pakistan. This policy explains what happens to the information you give us through this website.

What we collect

The only information this website collects is what you type into the quote request form:

• Your name
• Your phone number
• Your email address, if you choose to give one — it is optional
• The appliance type you select
• The description of the fault you write

What we do with it

When you submit the form, those details are sent to us in two ways: as an email to our business inbox, and as a message to our internal WhatsApp group so a technician sees it quickly. We use them for one purpose — to contact you about your request and arrange the repair.

We do not sell your information, and we do not use it to send marketing.

Who else sees it

Delivering your request involves two service providers. Email is sent through Google (Gmail), and the WhatsApp message is sent through Green API, which passes it to WhatsApp. This website is hosted by Vercel, which keeps standard server logs of requests made to it.

These companies process the information on our behalf as part of delivering your message. We do not share your details with anyone else.

Cookies and tracking

This website sets no cookies, and runs no analytics, advertising or tracking scripts of any kind. There is nothing here that follows you between sites.

How long we keep it

Your request stays in our email inbox and WhatsApp group as part of our normal service records, so we can refer back to a previous repair if you contact us again. If you would like your details removed, contact us and we will delete them.

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. You can also simply call or message us instead of using the form, in which case nothing passes through this website at all.

Contact us

Questions about this policy, or requests about your information, can go to: Building No. 24, Near Bank Al Habib, Temple Road, Abid Market, Lahore Mozang, Punjab, Pakistan, 54000. Phone 0333 4449085 or +92 42 36314200, email megatechservices22@outlook.com.